Excerpt from Term Paper:

......Goleman (2004)
Goleman (2004) asks what makes a leader and sets out to answer that question. For Goleman, the essential ingredient that makes a leader effective is emotional intelligence, which he sees as more important than traditional intelligence or technical skills. The author says this applies to different types of leadership and different situations. The author also finds that emotional intelligence is not always given the attention it deserves in company training and company thinking, which generally focuses more on competency training than on developing emotional intelligence as a prerequisite for leadership positions. Emotional intelligence begins with self-awareness, says the author, and people who achieve this recognize how their own feelings affect other people and their job performance alike. The individual with high self-awareness will also be able to deal with others more effectively even if the other person is difficult. The self-aware individual has a better understanding of his or her own goals and so of the goals of others. The person who is self-aware can generally speak about that fact more openly and about the impact this has on his or her work. The author also points out that self-awareness can be discerned in others by various means,

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