Excerpt from Term Paper:

......The management and technological factors that contributed to these problems stem from the highly centralized organizational structure and the lack of delegated authority throughout the company. This is a major challenge for the company at a strategic level, and gets reflected in everything from an outdated and highly inefficient order management system, to the lack of real-time support for sales and marketing personnel in the field. Relying on snail mail or US Postal Service delivered mail is a huge competitive disadvantage as well. In short there needs to be a much greater level of decentralization of both order capture, order management, and the use of information throughout the company. The companys highly centralized organizational structure is constricting its ability to move information to the departments most in need of it to compete in the market
Management Plan For Improving Healthlites Business
The following management plan defines the list of objectives, timeframes, major milestones, and an assessment of the plans costs and benefits for creating an entirely new distributed order management system throughout Healthlite Yogurt Company. While this specific plan details how a distributed order management system is critical for Healthlite to remain competitive, a recommended second phase is to look

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