Excerpt from Term Paper:

......5. New or Revised Mission Statement
The Shaw Industries mission statement reveals the companys strong commitment to:
Exceed our customers' expectations in quality, service and value, while continually increasing our value to our stakeholders; and provide growth opportunities for our people. We will accomplish this in an environment that values and respects the varied backgrounds of all people.[6]
6. Vision Statement (Current)
Similar to the companys mission, Shaw Industries vision is in full accordance with the conglomerates vision. In this order of ideas, the manufacturer is dedicated to maintaining its world class leading position, further expanding and increasing its revenues
7. New or Revised Vision Statement
Shaw Industries revised vision statement is:
Shaw Industries vision is to continue to be the industrys leader and a world class company as defined by the customers it serves while promoting strong values of honesty, integrity and hard work. For four consecutive years, the top 500 commercial facility managers were asked to rate commercial manufacturers in five categories, and Shaw was named number one in all categories: quality, service, styling, value and performance.[7]
8. Goals
A. Non-financial Goals
- Increase customer satisfaction
- Improve operations and activities
- Minimize the negative impact upon the

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