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......3.2. Assumptions
The assumptions to be established before the commencement of the assessment process are identified based on the needs revealed by the prospective customer, as well as the previous experiences of the client. In this order of ideas, one would assume that the same wireless service provider is able to offer both voice and data services. Then, it is also an assumption that when purchasing the two sets of services, the final costs is lower than the individual costs of the two sets of services taken separately. However, this is only the case when purchasing both services from the same provider. Then, a third assumption is that each provider has a differing coverage and the signal, and consequently, the quality of the wireless services will also differ from one provider to the other. Additionally, it is expected that the retail prices differ, but these are not likely to reveal significant variations, as all providers strive to implement the most competitive prices
4. Decision Criteria
The assessment of the wireless services available in the Chicago are is based on a multitude of criteria, including features such as coverage, code technology, quality of the services, retail prices, customer service, features or

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